Corporate History

Radios, Inc. is a privately held Wisconsin corporation. Radios, Inc. was created to meet the rapidly increasing demand for turn-key wireless solutions and designs. Radios, Inc. handles national and international marketing and sales for a variety of wireless products including, but not limited to, RF modules, development systems, reference designs, and RF courses. Our technicians and engineers are available to provide support and testing services for all wireless products sold by Radios, Inc., and also to assist customers interested in designing and manufacturing custom and standard RF applications. The close relationship Radios, Inc. has with its mechanical, electrical, and manufacturing affiliates enables us to offer our customers some of the most competitive prices in the industry, along with superior technical assistance.

Corporate Mission

It is undisputed that the RF industry is a growth industry and that the demand for, and profit to be made from, wireless products is reaching record levels. In this competitive market, Radios, Inc. understands that its customers are looking for products and design assistance that will allow them to make their time-to-market as short and cost-effective as possible. That is why Radios, Inc. makes a threefold committment to its customers: competitive prices, superior quality products, and courteous customer service. The engineering, manufacturing, and techincal support services provided by Radios, Inc. affiliates through all phases of product design and production will also provide invaluable assistance to your product development. Radios, Inc. knows that a satisfied customer is a repeat customer, and its salespeople will make every effort to ensure that your experience doing business with us is a good one.

Sales Polices

Hours

Customer service representatives are available over the telephone Monday through Friday from 9:00 AM to 5:00 PM to either answer any questions you may have about our products or services, or direct your call to our affiliated engineers or technicians. Additionally, you may e-mail your question to us at information@radiosinc.com, and your question will be answered promptly.

Payment Terms

To all customers with approved customer accounts, Radios Inc. will extend NET 30 terms to an order of any size. Payment may be made by check or credit card, and we ask that all payments be made promptly. A customer may open a customer account with us by completing a credit application and making a one-time purchase of $2000 or more. Without a customer account, all orders require prepayment by check or credit card.

Delinquent Accounts

If your customer account is in arrears by more than 20 days, your account will be suspended and we will contact your accounting department directly. A finance charge in the amount of 1.4% monthly and 16.8% annually will be assessed on all delinquent accounts.

Returns

As part of our commitment to customer service, Radios Inc. will accept all returns under the following conditions. First, each return must be accompanied by a Return Merchandise Authorization number ("RMA"). The RMA can be obtained by calling our customer service department at 215-362-1899. Products not containing an RMA will be returned at the customer's expense. Second, the product must be in "as new" condition and invoiced within the past 3 months. Finally, a 15% restocking charge will be applied, based on the value of the product at the time sold. The restocking charge will be waived if the returned merchandise is accompanied by an order equivalent to one and a half times the value of the merchandise being returned.

Order Cancellations

As a courtesy to our customers, an order may be cancelled at any time. If the order has already been shipped, however, the customer will be charged for freight. Unless otherwise set forth in writing, no other penalty will be imposed.

Purchase Requirements

Radios, Inc. requires its customers to purchase a development system along with the purchase of an individual or small volume of modules. This requirement enables our customers to properly evaluate and apply our products. Furthermore, use of our development system provides a known guideline to allow our engineers to better assist our customers with any questions or problems.

Licensing Requirements

Unless a product is pre-certified, it is the customer's responsibility to obtain certification of the completed product to ensure FCC compliance.